She had the option to keep him at your house there is no reason for her to be upset...she CHOSE for him to go to school, she CHOSE to pick him up after school.
You can't own her feelings for this.
It's SNOW DAY kids are supposed to be home (at your place) having a blast at missing a day of school. Makes no sense to go out of her way to bring him when half the class will be away and teachers are not allowed to teach anything new on a snow day.
I know...... it just makes no sense. I have decided that i am going to term immediately tonight. This kid is a huge handful, tempers, parents running late, just drama central. This is just the snowflake that collapsed the snowman. I have two families that are on my waitlist, so that will mean i dont have to deal with this drama again. shame since they have been here for over 5 years
Your policy sounds fair. I can't imagine why a parent would question it. But I tend to be the type to give people the benefit of the doubt. So my initial thought was: is this the first time busses have been cancelled since this parent's child has started school? Is there any chance that she simply forgot about the policy since it's been two years since she signed it? Maybe she's just frustrated in general by the situation and it's not directed at you? As a parent, I might be a bit rattled by the situation too. But that being said, we don't have "snow days" where I live and it would have to be minus 50 before busses were cancelled, so this scenario would likely never come up where I live.
Always ensure that your child receives quality care by taking the time to investigate the provider and by asking for references! We simply cannot verify the claims of every daycare provider.
Updates
We expect providers to keep their listing and available openings up-to-date. However, to prevent oversights, openings expire after 45 days.