How to approach this.

[babydom]

Just a reminder that your contacted hours are 615-315 (oh whatever the hrs are). If you are here before 615 I'm not ready to open my doors yet so you will have to wait outside till I'm open. And please pick up on time as I always have my day planned out and every client needs to stick to their hours that they signed to in their contract. If it's an ongoing issue perhaps we will have to discuss other caregiving arrangements as the hours are becoming to long.

That's what I have said before and it was taken well. Also learn from your mistakes.....never take on friends or family unless u can be totally flexible and want to be.

If it doesn't work then let them go.

Also DO NOT open ur doors till U are open. If u open at 615 then u should not open the doors at 605. If she was at a store ten mins earlier they would not open for her. I have had many parents waiting out my front door and texting me are u not open today? I don't respond or open doors till I open. Only happens once then they arrive on time!