How to approach this.

[mattsmom]

I had the same problem with our neighbours. I took her 2 kids, thinking it would be great because I already know them, ect... What a mistake that was! Her kids were already with me 10 hours a day, but she would leave work and go grocery shopping, then get here late. She would try and give me sob stories about how she couldn't pay, among other things.

I tried talking to her, but it got to the point that we would lose our friendship if I kept her. I ended up letting them go, she was pissed at first, but I'm glad I did it because we are still friends.

As for your situation, I would say to explain that her hours are from this to this and if she needs more, she needs to let you know and you can revise her contract. Also, as Babydom said, don't open the door until your actual opening time and not before. And if she is late, enforce it with late fees (if you have them). Just don't let them take advantage of you just because they are friends.