How to approach this.

[Suzie_Homemaker]

Sadly line of friendship and client is blurry and this why so important to enforce contract with friends.

You need sit down with her and speak honestly. Let her know that because you value friendship you let couple things slide but it's unfair and it's got to point you need to speak openly as friend and be heard.

Explain that early drop off is not okay for any daycare child as you not open and you feel it especially abusive because you know that it not take her 45 min to get to work. And explain her why it not okay to run errand on way home and be later than pick up time and that any other client would be billed for this extra time.

Unless you do this, it not going to change and the resentment will build and it will destroy your friendship.