Hi Ladies,

I'm a newbie to this profession- I've been a nanny and an intervenor, so I'm still finding my sea legs as a home daycare provider. I'm suprised how much parents take advantage; I never had my boundaries questioned as a nanny but now I'm getting walked all over.
How do you handle the typical problems (REALLY late pick ups, kids dropped off in poopy wet pj's , payments not made in a timely fashion) without offending and losing your clients?
I almost feel like I need to start with new families and handle the terms and conditions another way.
Anyone have any ideas?: