It's tough to really know. I have interviewed multiple families for one spot. I have had to make the tough choice to pick one family over others, I have also only had 1 out of multiple interviews interested in the spot. I have also taken the first family to want the spot and then cancelled other interviews saying the spot is filled. I think there is no set way to do the right thing. It's all in what feels right for you.
In this situation I would have likely booked the family from Saturday based on the fact that you have been warned from others and she has already cancelled once. If she keeps cancelling and providers keep filling spots on her then finally she will start showing up the first time.

































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