Oh BS I feel your PAIN - I work with infants and toddlers and like you, I don't have the tv on for daycare - so when I have a crying child I sit down and have him close to me, not sitting on my lap but standing between my legs and we just look at his friends playing, I don't talk to him but talk to his friends as they play over his cries...... then I have noticed he slowly steps away from me then he may come back to stand beside me again as he cries again and slowly he goes off to play with a toy and it got better everyday with less crying time -

- and it sounds like the Dad is hoping everything will fall into place when the baby arrives and he will be at work and Mom will be at home trying to deal with this and the new baby so maybe just remind her about that as a last suggestion before the baby arrives