Closing Daycare

[Suzie_Homemaker]

Sorry this not been the right choice for you.

You not able control people's reactions and sadly dealing with angry or upset client is part of self-employed. I do think they should be told in person but that just what I would do. You could send an e-mail first to all client and this might give time to absorb information and initial shock wear off before faced with them.

If parent start yell, then be ready. Calmly say that you won't tolerate abuse in own home, willing answer questions that are relevant but will not participate in being yelled at and be ready to ask them leave house and speak when able do calmly.

In term of abrupt termination, you can't stop that reaction in some. Hopefully you have contract that spell out that either side can terminate with notice (which you giving) and that fees due for notice period regardless of attending. If not, then there's little you can do if parent decide to leave on spot.

Good luck. It's often not as bad as we imagine it might be.