Quote Originally Posted by mickyc View Post
Curious how this would work for you ladies. If she has the money but no contract and family tells her 2 days before start date they changed their mind do they just forfeit their deposit or do they owe more? If she has both money and contract signed and same thing happens does it change things?
I require both to hold a place and that information given in e-mail when contract sent.

But, if I ever was in this situation, I would keep deposit. As soon as I have deposit, I always provide receipt. If in person, receipt given immediate. If deposit come from EMT, then receipt scanned and sent electronically. I not take cheque.

On receipt, I state money is "Non-refundable fee to enrol *child name* in daycare to start no later than *start date*". Because it not deposit for child care service, and it clear it not for a service, if they cancel when no service given, I not have refund. Enrolment has happen before child comes and if the change mind, they lose money.

They not owe more. They just lose what paid.