Quote Originally Posted by littlefish View Post
Hi everyone,

I'm upset all the nasty comments we all provider gets from our clients, I really need to vent, this past week has being just offences I don't know what is going on.
all the comments straight to my face this week:

1. Tha'ts why I pay you
2. the other daycare closes for only one week, you close two weeks
3. It's your problem ok sure
4. he said don't ask me ask my wife
5. comparing daycare Oh the other daycare is cheaper and the list goes on.
Why? just need to vent this people have no respect towards other people, they love to ruin my day but I don't allowed it but is still gets to me. thank you ladies for reading I hope this is not happening to you guys is not nice.
I do not accept anyone come into my home, and be rude to me. Paying $38 a day for care for child not change that. You need be able stand up for self and if these comment happen, you need be able respond there and then.

If you not that sort personality, you could always try a generic response like "Excuse me?" which at least highlight that they crossed line.

You are not paid for a specific task, you are paid to provide care for child when parent unable to. Try remember that because when you remember, you able respond in timely manner if such comment made.

In terms of other daycare closing for less time, charging less, etc., feel free remind parent that it your service they ultimately chose and it your terms and if they want to go to the other daycare, they welcome to submit their notice and go there. Other daycare might be cheaper for lot reason - not include all you do for food, and supplies, be in location that less expensive, etc, You not responsible for what other daycare charging for their service.

What is he saying is your problem? Or to ask his wife about? For communication I have private FB page were I issue all important information. It client responsibility to keep up date with information published. Before this I used have monthly newsletter that go in child's bag.

People will treat how you allow. If you not allow this rudeness, you find it doesn't happen.