Chatty parent makes late closure

[cdngirl]

Although this isn't a direct answer to your questions (which were answered quite well already) here's something to try as an alternative to communication books -
I use texting for little reports during the day, so that prevents the need for me to do the big report at the end of the day. It works well for me as I can also talk about the funny things that happen that I may forget by day's end.
Maybe I have easygoing clients but they are happy with it so it's worked out great.
Some people will be chatty regardless, but at least if they are filled in already by pickup, you can kindly refer them back to info you've already given them. Then move onto to the next person