Quote Originally Posted by Lee-Bee View Post
Regardless if they continue verbally discussing these details please spare yourself the time and energy of communicating in the written books!
I completely agree with this! Why waste your time with the books if you then have to repeat all of the info verbally?

I would send out an email to all parents restating your closing time and emphasize that 'closing time' means that all families must be gone by that time. Then print out a copy for each family and have them sign it. I would also do as others have suggested and switch pick ups to indoors so that you have more control over rounding up the children and handing them over.