I have a problem I'll try to be brief. Parent wants discount on her vacation time 5 weeks! I only cover before/after school care. term time.PA days full day and in between Christmas full days. I wont be charging for stats. So, should I allow her these half price breaks or not? Am I unrealistic in my expectations? She also happens to be a friend(not a close one, but enough that I'm feeling uncomfortable with how this may go) I'd rather say no to the breaks and her go somewhere else, as I have no other clients due to just starting out. I need income from somewhere NOW. Oh and she's getting a 40% discount anyways! (I don't know what I was thinking!?) plz help!!