Run by parents

[playfelt]

Now is a good time to make changes with the new year starting - new year/new rules/enforced rules. Why not make a Christmas newsletter - just a one page is fine and outline what has been good the past year and issues you want to address for the coming year. Mention about late pickups and remind parents that they pay for a set number of hours and anything over that will have an additional fee and then state what it is and when it is due adn what the consequences are for not paying. Remind them that you too are a parent and that you have responsibilities to your own children and plan your family events based on contracted hours so late pickups jeopardize your own children getting to their events on time. When you put it that your kids are inconvenienced as compared to yourself parents seem to listen better.