Bereavement time

[BlueRose]

I am sorry, you are going through this.

First off - take whatever time YOU need. Your clients will figure it out.
2nd - that client was rude and disrespectful. If possible I would terminate care. If not tell her you will close your business for as long as YOU need and she doesn't get a say in the matter.

I have it written that I get whatever time off I need (within reason) with pay. I don't have a set number written down. 5 days is very reasonable for the lost of a parent.