I agree with Lee bee, also you must know that families are looking other options as well and they are basically letting you know what are their needs. I'm very open and honest to them I tell them if I have more visitors coming or I tell them that there isn't more families. My first visits are.basically to connect and talk so they have a chance to kmow me first. And then Give just a general reference of my contract (sometimes it could be overwelming to new families to try to see and scan the place and try to read) the visits are very friendly no committed at all just a look walk and Chad in general. I also encourage to them to go and visit other locations and to keep back in touch only if they're interested so, then we can move forward snd I can send by email my references and contracts etc. And go for another visit if needed. No pressure at all. The least thing I would need is making someone make a decision on the spot and then regret later on. Personally, It would represent more time invested.
I invest most of my time during tours and connect as something for them to consider it in a long term or short term.
I find it also that their feed back on the spot will always be positive but they need their private discussion to analize pros an cons and then make a decision.