Peacefulbird,I am doing exactly that.Trying to see every possible positive outcome whenever something inconvenient happens.
I am also trying to be as professional as can be,also have my web site,contracts etc...But,sometimes people get in somehow and it is so hard to treat them as other clients,for whatever reason it could be.
Sometimes,you know those people through somebody who is related to you in some way,and in those cases they sometimes do not take the business as other clients who come in day care regular way...
This is definitely not easy job,you not only have to deal with little children and they everyday children issues,but you also have to deal with their parents and their everyday issues,moods and such...That part is much harder for me than dealing with children.