Refund Deposit?

[mattsmom]

I have it too, in my contract, that the deposit is not refundable. As sad as their circumstances are, how do they know what yours are? You could be having hard times as well, how do they know?
I stick to the contract no matter what. If I don't, I end up having people take advantage and think I'm not serious about my rules.

As for the day's rate that you owe them, I would do electronic transfer so I have a record of them accepting it and no one can come back and say it's still owing.