Parents picking up children late?

[Play and Learn]

so since I havent set out actual "late fee" policy, how would you approach it?

I put in my manual:

"There will be occasional revisions to this handbook and the accompanying contract at which time you will be asked to sign a new contract. I reserve the right to make changes in policies as I deem necessary. You will be notified, in writing, of any changes that may occur."

Why can you not put that at the end of your manual (I don't mind if you use it), and then you can add things or make changes to things if need be. You have the parents read it over, sign/initial it, and then you can use it as backup!

My other problem is, I have another family who most of the time picks up between 4:30 and 5 however, about once a week it is 6pm, but they always let me know, and if I have something going on, they have their grandparents pick up their child. I dont want to institute a late fee policy on them b/c I feel they courteous with my family time in the evening.... but how do I do that with one family and not another?

Simple, how would they know?!?! If they ask, tell them to mind their own business! Sorry, but it's my problem and not yours! Might sound mean - but really, who's the boss here?!?!?