Quote Originally Posted by lilac View Post
So my problem with the new family continued, and the other family started to become a problem as well... asking me several times a week now if they can pick up at 6, if not then they'd get someone to come get them.... so I put my foot down, and last monday, sent out a daycare wide letter informing my hours are changing, pick up is 5pm, asking them to have someone as back up incase they cant make it and offering a grace period if they are stuck til 5:15 but after that a late fee will apply.

The last one had been picked up by 5:05 all week! See... I knew they could do it! Thanks for giving me the info (and the guts) to do it!
yay! good for you!