Parents picking up children late?

[Judy Trickett]

Please tell me how I can say something without upsetting people ..when one of my families first started they said on the occasion it may be a 5:15 pick up as I close at 5 now it is consistantly 20 /25 after the child is tired and getting hungery for his dinner and my family is choppin at the bit for their dinner and we have activities in the evening that we have to rush out for I really don't want to upset them but I am starting to feel taken advantage of

This is why I simply will not accept someone into care who does not fit into my hours. So, if, like you I closed at 5pm I just would NOT accept anyone who could not pick up before 5pm. I would pass on those clients.

In the interview if I have someone say, "What is your late policy? We are going to try really hard to be here by 5pm but it's might be hard some days" then they get a ...............NEXT! That is a red flag to me and I would NOT take them on.

So, now that you are here and have made the mistake of allowing this thus far the only thing you can do is simply make it stop. Put your foot down, tell them NO and go from there. If they can work it out and be there by 5pm then they can stay. If they can't then they go.