Parents picking up children late?

[Play and Learn]

Then you have to state that you are indeed a business. They wouldn't waste their lawyers/doctors time, would they?

I own two busineses, and I make sure that my parents understand that they have to be on time, as I do run the other business in the evenings.

Tell the parents that they are intruding into family time (and we wouldn't want that), and not being on time puts pressure on your family. Try to explain while being as positive as possible (very hard to do, I know!).

As stated in my manual:
"I will provide parents with a five minute grace period, then $1/minute according to my clock (which is programmed to the Ottawa Weather Network).
If there is bad weather while you are driving, please call me to inform me that you are running late; therefore you will only be charged an extra $5, and after 20 minutes, and then it will become $1/minute after the 20 minutes."