Quote Originally Posted by Rose1 View Post
Hi all,
I need some advise from you and what do you think about the importance of communication and consultation between the parent and a provider..) Please tell me what you think about this.
I would be sitting down with this client, and having a conversation.

It doesn't matter if it's your potty training policy, the sickness policy or anything else. There are policies that are created to suit a day care environment, and this parent is acting like you are a baby sitter in her home. That's not okay.

From the heading of your post, I suspect that this isn't the first time you feel that she's over stepped.

I'd tell her straight that the potty training process needs both of you working together with advance communication. After all, for all she knew, you had planned to start someone else's child on potty training this week. Explain to her that in your house, with several children, it's not acceptable to be in real underwear due to the hygiene issue and that until her child reaches a certain point where you feel she's ready, she is required to wear a pull up.

I'd also make her aware that some of your policies are driven by the department and therefore it's key that she communicates with you before making changes which affect the whole group.