Iím curious to know if any of you have a time frame for pickup of sick children specified in your contract?
I had a very frustrating experience with a sick child with a high fever where neither parents were answering their phones or texts, or responding to my voicemail.
It took almost 1.5 hours to get a parent here,and about 75 minutes before any parent would return my call.
That childís fever was so high I thought for sure Iíd be calling an ambulance due to febrile seizure.
My clients all work about 5-25 minutes away. This parent was not at work while I tried to contact them.
Iíve never had an issue with any of my clients before.
What would you do if the parents donít answer their phones during an emergency?
Thanks for the feedback!