Hi.
1. I use a clear concise and point form contract.
2. It depends, most of my clients come through references and they already come with the idea of taking the spot. (So. I always have contracts printed in hand) or ready to send by email.
3. If I accept other clients out if my circle (completely new without knowing me). I invite them for an interview (usually during a weekend day so, there isn't any distractions and we speak focused on the subject. (Explanation on how all is operated in the daycare and what their expectations are etc, questions and answers) I absolutely recommend to new families not to get lost in trying to take notes or copy parts of my contract. All the general inf. Is given by email too.
4. I usually give them time to think and not sign up on the spot (unless we know each other already)
5. Basically I do not give anything the first interview, we move forward only if they show serious interest (and they also know that. I do not spend or bother my references for non serious inquires or for any interview I have)
6. I give an open line of communication to reach me and ask all the questions that might arise after the interview.
7. Once they know and I know we can work together then they send their confirmation, and I send through email my contract (and this still for further perusal) but once they confirm it is all clear then I send 2 to 3 reference numbers (they have already given heads up and also in some cases with scheduled time to call). After that they send all the paperwork signed and a cheque or online deposit.
8. My contract is very short, but as I'm currently jnder the umbrella of an agency, we added an Outdoor policy, medical and media authorization and a general fill in format that containes all the childs and family inf. A copy of this format I carry in my emergency contacts bag.
All the formats are also concrete and clear. Point form.
I guess in your situation (parents ready to sign in) you must make a receipt for their security deposit and let them know that within a week you'll send all the forms and contract ready for their perusal and sign.

































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