I'd like some advice on how I could change the wording of my contract so that parents understand how disruptive it is to pickup kids for an appointment and then drop them back off in the last hour or 1.5 hrs of the day.
I have one parent who seems to do this frequently in the summer. I'm not talking about a mid day appointment, but a later one, and then dropping off again. The infants/toddlers don't fully understand the concept of time, but they do understand that after p.m. snack, mom or dad will pick up, and then this one parent will drop off for the second time. Often I get crying/behaviours from the youngest other children in my care when this occurs, and it takes a while to get them all calm again.
I might add, this parent is in a job where they get summers off, so it is not a work issue of needing to get back to the office.
How do I tactfully word this to the parent, and what wording do any of you use in the contract to avoid this scenario.
I'd almost consider this to be drop in care, for which I charge a higher daily rate. Is there a way to deter this behaviour?
Any advice is appreciated! Thanks!