Provider's reply:
"Candice, thank you for taking the time to review our business. We learn from our experiences and feedback on how to make the centre better for everyone. As the owner of Ages and Stage I can tell you that I take all incidents and reviews like this very seriously and we understand and have heard why you feel the way you do. We tried many times to resolve the issues that lead to the termination of our services for your family and we are truly sorry that we could not come to a better resolution. We wish you and your family all the best."
|