How do you deal with kids/parents at pick up time? I try to make pick-ups as quick as possible, but it seems as though the kids stop listening as soon as their parents walk in the door. I have one parent of a school-age child who is not firm with the child at all. Today, the parent got here and I told the child to get his shoes on as it was time to go home. He kept playing and the mom told him the same thing. At this point, I have 4 other kids to take care of, and I figure if the mom is there, it is her responsibility to get her kid out the door. But she just hung by the door and kept telling him (in her normal voice) that it was time to go, and he kept ignoring her. Eventually after some minor drama, he got ready and they left. Do you think I should just take charge when the mom is here to pick him up? He listens a lot better for me than for her.