I signed a new family last week for a par time little girl. She was supposed to start last week, but one of my kids came down with pink eye and her parents chose to keep her home. The pink eye was cleared up by Wednesday, but they made an excuse not to come on Thursday and Friday I was closed for the afternoon. Yesterday, I got an email saying her child had been sick last week and she still had a runny nose and a cough and preferred she stayed home but that she would come today. This morning, I got an email saying she's still not 100% and she won't be coming. They've already paid their deposit, so they're the ones missing out. This week was supposed to be a transition week (1 hour monday and tuesday with grandma present, half days wednesday thursday and fill day friday). I need her to start on her regular schedule next week because I need the money and I don't want to drag the transition week out any longer than I have to.
Both family and caregiver have two weeks to pull out. I honestly wouldn't be heartbroken if they did pull out, but I'm wondering if this procrastination in getting her here is a red flag. I know they're probably newvous about this, but I need her here or not here. I can't be doing this all the time. They understand that if they don't come, they pay anyways, so my initial thought is that as long as they're paying, it doesn't matter how often she comes. But she's only part time and she's 13 months which means getting her into our daily routine is going to be difficult to start and then if she's constantly not showing up, then it's going to be doubly difficult.
What do you think? Red flag for bad luck?