Extended Client Vacation

Hi - a family I've had for a year advised me yesterday they will be on vacation for 3 weeks soon. They have not asked for a discount and I don't think they will but I'd like to be prepared. I have in the contract if their vacations occur at different times than mine, full fees are due. I've never had a child gone this long.... Does everyone else charge full fees? In another instance, I had an interview where mom asked if she took child out of care for a month for vacation would they still have to pay? I said yes. It doesn't matter how long child gone right? Anyone give partial discount? This is a great and respectful family so I just want to be sure I'm fair. Tx!

Why do you feel the need to offer them a discount? You are available to provide the care as agreed in your contract. They are choosing to take their child out of care. You are under no obligation to give them a financial break. I believe it to be foolish to do so since you would be at a financial loss to do so which isnt very business savvy. Being fair is having a comtract with policies which all parties agree to and sign and then all parties follow. Being fair is them not asking for a discount since they agreed to pay regardless of vacation and days their child is away.

They pay full rate here if they take child out for vacation or if the child sick. 100%. No exceptions.

Like you it's documented policy here. If and only if they raise the issue, at that time I would just remind them that no credits are given for missed time as I cannot fill their space on a short notice short term basis. Wish them a great vacation, and tell them I look forward to hearing about it on their return.

My son went out of country for 5 week last year and was lucky to be able to take his wife and step-daughter. They paid for their day care in full. And will when it happens again this year.

Full fees due for the child’s vacation. The spot is being held open for their child.

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