Are both days stat days?

I'm not exactly sure how they can just refuse to pay ???? It's paid or you don't have care and they are getting something out of it ... A spot in daycare!

I take the Friday as a paid STAT and the Monday as a paid holiday.
And if the parents even tried to say they were not going to pay, under an AGREED UPON CONTRACT, I would be sending out warning letters and terminating anyone who "refused".
If they are going to kick up a fuss about something like that, what else are they going to try to make the rules about??

Well in my calender both days shown in red, so it must be holiday:D I'm in Calgary.

Wow, I can't believe they refuse to pay you! This is another reason I charge a monthly fee...all stats are incorporated into that...hard to bring your kids here if I don't answer the door ;) My families would NEVER try to a) not pay for a stat and b) bring their child ON a stat that I was closed for. Those parents are awful, what makes them so much better than you that they get paid for them and you don't!

I take both days as Stats and they are paid. I have never had even a comment about paying for stats, or holidays for that matter, let alone refusal to pay! My parents pay in advance and most of them have given me post-dated cheques for months and months ahead, so there is never ANY issue of payment.

This is another good example of why you get paid in advance. If they short you two days, then you ask them what days they are not coming. If all the families do it , I would close on the Friday and Monday with pay as per your contract and then warn them all that you will be closed the following Thursday and Friday as well unless you receive payment. I did have one family when I first started try to drop their children off on the Monday, I was away, my neighbor watched laughing as the dad tried my door three times .... That taught them to read the bulletins.

Last year I didn't raise my rates but I added Easter Monday and Christmas Eve day as closed paid holidays for me and it's right there in my contract, so if the parents don't have the days off they have plenty of time to make other arrangements. Whether a day is a stat or not if it's in the contract as a paid day off then the parents agree to it up front.

Easter Monday is a federal holiday meaning military, federal government, banks, etc. have it off. It is not a provincial holiday. So a lot depends on what you have in your contract.

I have it in the contract with the idea that after the winter if we decided to go visit family we would need the long weekend to do it. Also when my kids were younger they were heavily involved in sunday school pageants, kids choir etc for easter at church so it was always a busy time and the day of rest after was nice. If I have families where neither parent gets the day off I have given care for additional fee but that is up to me.