Beyond Rude ...No Shows Interviews

another thing I just thought of.....I have learned over the years to ask them (and I tell them I will do the same)..."if anything comes up, you have to cancel, change the date, or for whatever reason you can't make it, please call to let me know. My time is important. :) Thanks so much and I look forward to meeting you!" That helps to place some "respect for you" in their brain....that way, even if they are an a**! they will remember, you told them, you would appreciate a call. It has worked for me. :)

Thanks Kidlove...I will remind any future potential interview clients that they need to call ASAP if plans change and they cannot make it. You would think people would not need reminding to be a decent and respectful to others. How sad. :no:

I always send a "just to confirm we are meeting this evening at " email to the family and if they don't respond I generally don't expect them.

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Originally Posted by Crayola kiddies

I always send a "just to confirm we are meeting this evening at " email to the family and if they don't respond I generally don't expect them.

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I do the same. I've never had anyone not show up. YET. lol

Dont forget to put yourself in their shoes also, if you open the door to a "respectful, we cant make it" call, they may be more likely to communicate to you, even if they decided to go somewhere else. If you think about it, say they found Day Care from a "family friend" instead. OF COURSE, you would understand them choosing someone they know over someone they don't, however....it still would be nice to hear that from them rather than wondering what happened? alot of times we think the worst. "they heard you were'nt a good provider" or "thought your rates were too high".....nip all your worry in the bud by having this convo when you plan the meeting. Before you get off the phone just let them know: "I understand you are in the process of "looking" right now, and may have other calls to make or appt to attend, and I completely agree with that choice, choosing a provider is VERY important and may take time and many interviews to find the right one. However, please keep in mind, my time is very important not to mention I would like to think I would concider letting another provider know, I may not be interested but thankful for their time. Please give me a call and let me know either way, if you will make it or not. I look forward to meeting you."

You know what else I've done in the past? I had a NO SHOW and it ticked me off, (plus I was concerned if they werent happy with me or something was wrong) so I called them, let them know I was sorry I missed them, wondering if anything was wrong (acted concerned) really just wanted to make sure they knew I was a "nice and caring provider" (get the last word you know?:)) they made some dumb excuse and of course informed me they found daycare somewhere else (i'm thinking...thats all fine and dandy for you, but I was sitting and waiting, would have been nice to at least get a call) I went on to inform them thats okay, I filled the spot today. (which I did'nt but, their no-show irritated me so much)
seems most people are out to serve themselves in this big old world and dont care about anyone else. WELCOME!!! :) :)

I had one family no show ..... I phoned the home when they were about an hour late and left a friendly message on the answering machine ... The mom phoned back a few days later apologizing profusely explaining they had a family emergency and the appt slipped their mind and asked for a second chance, which I gave them. They showed for the second meeting and during the interview it was revealed that the dads brother had just been diagnosed with cancer so I am assuming that was the family emergency. I accepted them into care and they are a wonderful family.

so important to find out their "excuse" before judging! :)

UGH! No shows completely irritate me. I had a no show a few weeks ago. I've just moved into my new house and have only 2 kids remaining. I went crazy painting, printing documents, getting ready for this interview. I even postponed an outing the kids and I had planned to accommodate this "super excited to find me" woman. Had another hire me on the spot for 2 full time at my old day care. Pulled my adds, planned special activities for new kids and voila....no show.

Vent away girl.....those people are indeed, beyond rude. I'm not sure how to avoid it in the future. Like they say, it takes all kinds to make the world go around....so I guess there's even a purpose for the jerks.

Good luck :)

I know how you feel. The last 2 times I did a series of interviews, I ran into a few no shows. No phone call, no call back the next day, no text, no email, no nothing. I also love the ones who only want to know what you charge or you go through the interview only to have them say that, "Oh, well I have a few more places to see, I'll get back to you(something I would have liked to know at the beginning).

I'll admit it does tick me off. You go to the trouble to make your home perfect, set up your interview papers, schedule the time, and than you're thinking, "Why do I bother?" which is immediately followed by you praying to the Daycare Gods that this rude person is never able to place their child anywhere, which of course boils down to your next thought, "What kind of person would this individual be as a client if they don't show me any respect by keeping their appointment?"

I was raised to always keep your appointments, and if you're not going to be able to be there, phone them, at the latest, an hour or two before the interview and cancel or at least email. I know I only look after children and it's not the most sought after job in the world, but it's common decency.

My one wish though is to have the no show person be waiting on someone somewhere and have them not show up. I can dream!:laugh: