AAHHHHHH...you really thought it would be ok to be late....Venting

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Did the mom know you were going to change your snacktime to accommodate her daughter? Because, if I understand correctly, you had told her that if she wouldn't be there by 8:15 she had to have a snack first...maybe that is why she took her to McDonalds (not exactly a healthy option, but that's beside the point)?

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I did tell her that today I would hold snack later for her. I told her today that from now on snack will only be served 8:15

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Maybe they were looking for a new daycare because she was being kicked out...due to late pick-ups etc. Why would they move her closer to mom's work and then now the dad is picking up? Makes no sense.

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they wanted mom to pick up, but since I will not stay open later for then, Dad will now pick up. I am worried with him working downtown and I am in the west end.

Yeah you charge more then me lol ;)

My late fee policy is:
My daycare closes at 5:30 (as per my clock). There will be a charge of $1.00 per min for the first 30min the its $2.00 for every other minute. This is to be paid in cash within 3 days of me giving you bill, or care will be suspended until payment in made. You will be charged right up to the minute you leave (not when you get here). I will give you your official bill the next day of care, I will also email you a copy.

the problem is they are subsidized so I don't think I can charge them the fee. I just need to get a hold of my adviser.

$1 per minute and $2 for every other minute? Doesn't that still come up to $1 per minute?

sorry that should have been 2.00 per min after the first 30 min. so if they are 34 min late they pay $38.00, $30 for the fist 30 min plus $8 for the last 4 min.

sorry I got distracted by the kids

I just got off the phone with my adviser. Nope I am NOT aloud to charge the family a late fee. But I can terminate if it keeps happening. 3 strikes and they will be gone. (once I find a replacement that is)

My adviser just called me back to inform me since she was here over 10hours I get $4.63 extra. I would prefer my policy pay out.

See this is why I am private... my daycare, my own rules. Nobody controls how I run my things >:(

If I am taking the children to a park then the parents have to find us if they are late.

I agree that I like being private and making my own rules.

Parents have to learn that we are very busy planning activities, meals, and when our days are thrown into chaos because of their irresponsible behaviour it isn't fair to all the other children.

Also, your husband should know that you are the boss!!!!!

I agree with PP, I don't think this family chose a daycare to be "closer to mom" I think they were terminated.

Is this family on a "new client probation?" If they are I would remind them of that tomorrow at drop off.

I think your plan of 3 strikes is a good one. I think they have used more than one strike based on all the infractions you listed but I get lumping them all together this time to count as one strike.