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My open and close hours are what is available for clients to choose from when they interview and place their child and I expect them to be consistent with what they choose because I plan my day accordingly. If they need outside their contracted hours and ask I would do it at no extra fee provided it was within my open/close window. Also if they put down my full 10 hours on their form but don't use it then after a few weeks the form is ammended - since I also have in my contract failure to arrive within 15 minutes of your contracted time with no notice may jeopardize care for the day - that goes back to when I did school runs or early park trips and we just left 15 minutes after expected arrival and I never told them what park I was going to as in no dropping kid off to me. Be on time or stay home. If you are running late let me know then we make arrangements.
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I agree with you Playfelt but I am more like... if you dont show up at the time that we eat, feed your kid or he'll be hungry or if you dont show up when we go out... find us hahaha ok ok I leave a little note in the door that we are taking a walk around the neighbourhood (we cant go that far, or if at the park well there's only one here).
I never never wait around for someone, if they would have something to say, I would tell them to just show up on time, if they didnt like the way I work, they could give notice to leave the daycare !
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When parents sign my contract the have to put down the hours of pick up or drop offs and stick to it even if I am technicaly opened before or after. I make sure to tell them however why that is. Right now all my kids arrive after 8h00am and are gone by 5h00pm. The hours I offered was 7h00 to 5h30. So are you kidding ... NO I will NOT be ready at 7h00am JUST IN CASE. I am not expecting anyone so I will be in my PJ and maybe still in bed. In reality I am washing floor, having coffee and getting my kids fed and dressed haha but still. Ofcourse if they need an earlier drop off or later pick up they can just ask and I will help them out for sure. All my parents know this and respect it. It never been a issue but I did tell them DO NOT ASSUME and if you are going to be early or late PLEASE let me know.
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Technically, my hours are 6:30-4:30 right now. But I don't have any drop offs until 7:45 at the moment. So yeah, if you show up at 7 (when I am "open") I will not be ready for you. I LOATHE mornings. Really more of a 10:30am kinda gal, LoL.
I have the family tell me when they will be dropping off and picking up. We put it into the contract. Should they need a different drop off or pick up time, and it is within my hours, fine. I would not charge for that. But if your work wanted you to come in early one day, they would at least tell you right? Not just expect you to know it, and be there! Hahaha
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I contract based on what is needed. Early drop offs have to be discussed the day before.
The earliest I will accept kids without advanced notice is 8 am. I do not think this is unreasonable.