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You are being more than generous and it's too bad that the parent is taking advantage of you. I do wonder if they have just lost track of the numbers though. I would politely inform them that there 5 days have been used and normal pay is due.
I offer a $10 discount if they keep there child home and let me know ahead of time and same for stats. I only give money back if it was me that was sick or had to close for appointments. I send out emails/texts the week payment is due with their final total. If they do not tell me that their child will be out at this time than the total I gave them is what they owe.
Good luck tonight!! Have a copy of a contract on hand for reference if needed :)
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So, I ended up sending an email at lunch. I find it so hard to address it with parents at the door while kids are running around. She responded that she completely forgot and apologized,
I love all of the suggestions that you've given me though. Thank you!
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Apples and Banana's, I do the same. I send an email during the day so that the parent can read it and my messages get across without other kids or parents interrupting us. I always tell them that we will discuss it in more detail if needed at time of pickup though.
I'm glad this ended well for you :)
