Parents becoming more high maintenance over time

I do the whiteboard too, and forget all the time,lol. When I do forget, I tell them verbally.

I think it is much more personable to talk at the door but I understand that pick up time are busy, people forget and for those picking up at the very last minute, I do not have time. As far as food goes, I email out a menu every cycle, those planning their meals a week at a time could email a meal plan on a Sunday night. There is the food issue covered, and as for activities I email out a newsletter every quarter giving a general idea of what we will be doing over the next three months. Anything else gets talked about at the door or if they have any questions they email me.

I have a white board/bulletin board combo. Daily meal plan on the white board, important notes and the newsletter on the corkboard part. Sometimes I forget, to either write that day's menu, or erase the previous day's even! If a parent is going to get cranky about that.... *shrug*. I am not a centre. I am one person. If I forgot, it's because we were doing a craft that took extra long, or because I was busy cleaning up after their child(ren).

I do not post my menus and always tell my dc parents that they are free to ask what the child ate. Like today we are having wedge fries smokies, and carrots... with apple as dessert, they never ask...lol

As for this mom, like the others have said its just her feeling bad that she has to leave, perhaps sit down and have a chat?