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Yes, I feel the same way torontokids. If I see I am getting a call from a name I don't know I let it go to voice mail. If it is someone inquiring about care I prefer to return the call when I am able to have a conversation without little people tugging on me. I just don't think it sounds good speaking to someone while I sound exasperated and the kids are crying in the background LOL
I would not be setting up a third appt. I prob wouldn't of set up the second interview ! I have found usually this is a good representation of how your relationship would be .
I had a mom come for an interview and I was her 26th!!!!! interview. Well I got the job and regretted it almost immediately, she was controlling, picky and felt I should be her nanny not caregiver. They had to move and it was such a relief. Be glad you got a heads up early because if they can't show up for interview they will probably pull the same kind of thing for pick up etc.
Ugh, so inconsiderate and disrespectful. I would definitely not be rescheduling with her.
I wouldn't give this family another chance either. It shows that they are very inconsiderate, whether distracted or not, and don't value your time at all. I did like Playfelt's repsonse though because it is polite and professional and you are not actuallly promising another interview. All you are saying is that they can call you to schedule something. If and when they call, you can always say the space is filled or you have other interviews lined up that you will do first and get back to them (turning the tables on them...LOL). I was stood up once in the very beginning of doing daycare...it does not feel nice :( Now I always let families know I have 3-4 families interviewing for one spot (which is pretty much always true) and nobody dares to not show up in case they lose their chance ;)