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My families are pretty consistent. I have 1 that has pickup or drop off times that vary. It used to bother me but now I don't care. This morning he came after we did our morning craft - oh well too bad. Once it is done its done. My policy states that if I leave my home I provide 24 hours notice and need car seats supplied so parents know when we are going on an outing. As for pickup all are pretty consistent but sometimes a few vary on occasion. For the most part if the pickup or drop off is going to be completely different the parents will text or tell me at drop off. I don't worry too much about it, we just carry on with our day and if they are here they are here, if not too bad you missed out.
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I had one family who would drop off anytime between 7-9:30am, this was okay, but not preferred in the summer time. During the school year this just would not work. I kept reminding them that in September, they would need to drop off by 8:30 or I would be gone to take the kids to school. They found this too difficult to get here on time, so they found somewhere else.
My drop offs vary, but after the afternoon snack, if we are outside we are in the yard. I try to have the radio on, so I know what traffic is like. There are some days when everyone shows up at closing time, but that's just how it is.
I always find it funny when a Dayhome parent complains about finding time for themselves, when they have stopped on the way home for a pedicure. My spa day usually consists of me doing 6 kids finger/toe nails and then they get to do mine. No massage chair, no foot baths, just pure FUN!