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My contract works the other way around - it says failure to arrive within 15 minutes of your scheduled time jeopardizes care for the day as I have an obligation to all of the children in care to maintain the schedule. This used to apply to when I had to walk kids to school as in we had to leave at a certain time and couldn't wait for late people but in your case applies to the outing - did she know there was one - not that that matters. Leave a note on the door next time saying gone about our day sorry you missed us, see you tomorrow.
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Have actually known providers to do the same at the end of the day and take the child to their child's soccer game or whatever telling parents where to come collect their child - ie put them out instead of you missing out. Time for hefty late fees. If they aren't going to get the message at least you get a nice bonus for the troubles. That $1 a minute adds up quickly.
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I think this playgroup was at the end of the day and u had to pay for each child. So this child wasn't paid for or counted for because she was suppose to be gone. That's what I think she was saying :) I used to do that. Take the child with me at the end of day. Was a pain. I couldn't focus on my daughter at her activities and the mom didn't care. She got extra time and just picked up wherever we were. I terrimated her quickly.
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That's exactly what it was. Even if I wanted to bring that child I couldn't bc they kids had to be on the list and had to have their spot paid for prior to the date of the playgroup. It was at the end of the end. Pick up was a 3 I got a text at 2:30 asking if it was okay to pick up at four I said no its not as we have a playgroup and hours must be kept due to situations like this..I got no response and no one came to pick until her up until 4. The other kids were so upset they were ready to go waiting at the door for the little girl to get picked up at 3 and they never pick her up so we had to stay home just bc of jerk who has no respect for my rules. How she owes be money and know damn well she will be terminated next time she pulls crap like that.
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When she wasn't picked up at 3 did you start phoning? I wouldn't have waited. If no answer on moms phone, go through the list - dad next then emergency contacts. You might have been a bit late but you might have still been able to get to your playgroup
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yes no one answered until 4
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You need to have a serious talk with this family. They need to give you alternate phone numbers. What IF it was an emergency and pickup was needed? Parents need to realize that they NEED to be reachable at any given time.