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I do have a late fee ive never been strict with it but ive been pushed to my limit so im putting my foot down with these people. I just cant believe how disrespectful some people are tht they would leave their kid with me for 11 hours then expect to go to a drs appt and not have to pay extra. I would never do that to someone so when I made my handbook and contract I didnt think about these things.
Do what works for YOU and no one else. This is YOUR life, YOUR time with your family and baby. Daycare parents will always do what is in their best interest with no regard for the provider and you should do the same. We need to get out of this guilt and what is best for everyone ELSE mentality. We are people too and we deserve to have a happy life that we WANT.
In the same respect that WE figure it out when a dcfamily suddenly gives us notice so will the dcfamilies figure it all out if you take more time than you previously stated or quit all together.
Definitely kudos for putting your foot down! :)
I gave everyone the revised Handbook/contract and newsletter highlighting the changes so I guess we will see how it goes once they've had a chance to review it!
Awesome!!!!
SO I got a call tonight from the dcf that I was having problems with. They were extremely disrespectful to me personally attacking me and my age. Saying I was a bad business person, I wasn't smart, etc etc. I never once said anything negative to them (trust me I could have said ALOT) and yet he felt the need to personally attack me. It was really horrible to experience, I had never done anything but take good care of their kids. They accused me of not caring for their kids and that their kids would be devastated to have to leave, when really they didn't have to leave they would have had to pay an extra $10 every day that they wanted to drop them early or pick up late. But that is their choice, they are the ones devastating their kids, not me. I was just putting boundaries around what I expect from clients in my daycare and what they can expect from me. All in all having them gone is a huge weight off my shoulders. I'm happy it worked out this way, but I'm pretty sure that it's going to be hard to fill their spot being pregnant now and already showing a little bit :mellow:
I know it will probably be hard to lose that income, but remember that you have to put yourself and your baby first. No matter what they throw your way, stay on the high road! :)
So true, I stayed on the High road and am very proud of it. The things he was saying were so mean and uncalled for it showed his character not mine. I'm still in shock a little bit over how mean and personal it was but I'm feeling so much relief right now that I won't have to deal with them again. I didn't realize how much they and their kids were stressing me out. By the end of the day I would have horrible tension headaches just from all the stress. I 'm happy I put my foot down and I'm happy with the way it all worked out :)
They had a temper tantrum because you were forced to set firmer boundries because of their lack of respect for your policies, you called them on it and now they are angry they are not incontrol any longer. Good for you for not stooping to their level of name calling and stayed professional. You called it right when you said a raise in their d/c rates was up to them if they continued to be late. Regarding the phone call, I would not stay on the line listening to insults, I would just wish them well and hang up.
Good for you for taking the high road!! They were very much taking advantage of you before and now they are going to have a hell of a time finding someone else who will watch their kids for nearly 12 hrs per day without having to pay overtime. I half wonder if they will come crawling back, but now that you know their true colours, I can guess how that will go, lol. You will feel so much better now!