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Thank you everyone for your input! It has helped me greatly!
I have decided that the best way to resolve this is to offer them a refund for the next 3 days of care (that is the amount of days left for me to take care of their child) which would essentially terminate care today. I have outlined my concern regarding parental behaviour as a factor in this decision.
So sorry you have to go through this mommamars :( It takes all kinds. These folks sound horrid. Especially in lieu of the reason why you need to travel. Prayers for your mother and don't give these soul suckers any more of your time and thoughts. Get RID of them NOW! Your solution sounds like the best option right now. I would also add that if they come on your property again, you will call the police. The father is a bully pure and simple.
Sorry mommarmars, I forgot to mention I hope your Mom regains her health and that you have a good visit with her. :flower:
Yes, I'm sorry about your Mom as well! :(
Please let us know how it goes with the loser parents.
I was in this situation before too, and you know what? I stuck to my guns and kept my money...EVERY TIME THEY SHOWED UP on my property, I informed them that I would be calling the police and having them escorted away. After a week of the nonsense I never heard from them again. (the police warned them after a week of showing up that the next time they would be charged)
It depends what you want to do.
But I sure as heck WOULD NOT BE ALLOWING THEM INTO CARE AGAIN.
OMG! So, he hands you the daughter then continues to "threaten" you?
I would have handed the child back, passed him his belongings and let him know that I would be calling the police as he's threatening you on your property.
This is one of the worst parts about our business. We are, for the most part, home alone with several children. We invite parents who we really don't know that well (we don't do police checks on them or reference checks on the parents) in to our home on a daily basis.
We all need to be able to react immediately when we feel threatened or bullied. No amount of money is worth that.
I would have simply given the child back, returned their items and shut the door. I would have called someone over to assist me with the rest of the kids. I would have called the police and reported him as threatening and I would take my contracts to collections if they still owed you money.
If you have the money and they're asking for a refund then I would hope that a visit from the police about threats would make them go away. Otherwise, it would be another call to the police.
I will not put up with threatening behaviour in my home and I will not be put in a position where I feel unsafe.
I hope all works out with your mom. I think your decision to return the money at this point is the only way out. However, if they utter any further threats to you or your business you should write them down, time and date stamp them and call the police in immediately.