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She can consult as many legal representatives as she wants. You don't have to give her the money back. The deposit is for THIS KIND OF SITUATION. What part is she not understanding?
You are not the unethical person in this situation, but someone is being very unethical. Perhaps she should return to Decent Human Being classes and update her ethics.
Grr. I am so angry for you. Have you replied?
haha! no, i haven't replied yet... i'm going to think about it for a few days so that i can get my bearings and make sure that my response is an accurate reflection of me and my values.
right now i just want to call her names and swear at her :-)!!
Good for your for taking your time to come up with a better response! :)
Other option is to not reply at all. You sent your email and stated your case and gave your answer. She can email and consult as many legal friends as she wants - which was meant to threaten and intimidate you. So ignore and if she continues just keep forwarding the same email again with the idea of what part of this are you not getting.
I agree with playfelt. Don't answer her back, (I know its hard) but the more you keep responding the more she is going to get under your skin. Just save your messages. when people are wrong they will start to pull the lawyer card to try and intimidate you. If you have the date and time of any of the people you had to turn away keep that incase you need it, its proof that you had to turn people away.