Bad start to the day :(

Thanks everyone, I should have gone with my gut instinct about this one from the beginning :(

It's always easy to look back and say we should have seen it coming....sometimes a nasty one slips by!! She has shown you her true colours, now you can show her the door ha ha!!

Crayola has it spot on and her notice letter..it is brief and to the point which is al it needs to be. In my contract, this would be grounds for immediate termination with no notice and forfeiting the deposit. To be so upfront and clearly okay about speaking to you in that way is not just a little disrespect but a huge amount. Also to dare to tell you how to parent your child and persistantly go on at you in that manner, I would have been fuming and would have struggled to keep professional about it as she is clearly a huge ass.

I am afraid she will cause a huge scene when I give her the termination letter at pick up...would you email it to her tomorrow instead (dcg only comes Thursdays currently)??

This was discussed in another thread today regarding email vs. Slipping a letter in the bag vs. Face to face ........ We run our own businesses and we need to handle things as such ... Face to face calmly explain what happened this morning and how it is unacceptable and that you feel a line has been crossed and regretfully you are terminating care. Make yourself a point form note so that you don't forget the issues you want to touch on ... And have a letter ready to give her. She can stamp her feet all she likes but in the end it is what it is. Don't raise your voice, don't argue with her and if she tries to argue with you just say "I'm sorry I've made my decision" if there are other children present and she is acting like one of them just say " unfortunately I am not able to continue this discussion in this fashion once you've had a chance to think about it and you want to discuss it later I will be home this evening but the termination stands. Good night"

I would definitely be terminating!! Wow, some people!!

I agree with Crayola except it would not be up for discussion. There is nothing to discuss so I wouldn't offer a time later (your personal time) to talk about what has already been decided. If you have d/c children about when you hand her the term letter tell her straight she must leave as the children need your attention not her.

Well...I see this a bit differently. If this is the only issue with this client, I would not be terminating without first at least trying to solve the problem. Instead, I would tell the parent exactly what you are feeling in a professional way. Tell her calmly that you did not like the way she had spoken to you and explain exactly the reasons. If you stay calm and talk to her politely, you may find that she just didn't realize she was overstepping her boundaries. At least give her the chance to redeem herself in my opinon before jumping to termination over one incident.

The part that would piss me off the most is how she dared to suggest that your daughter would be "happier" if you parented her the "right" way. Um,no. She'd be GONE, that was beyond rude!

Oh my, at the very least a warning letter is in order! How rude! Chin up, be strong, business like and hopefully you can cut the woman off quickly if she ever speaks to you like that again telling her that you appreciate the thought, but you know what you are doing.