O I completely understand. I had a family that I tried to get through to about their child for a year and a half and finally I terminated, then I had to lay down for a few hours because I was traumatized. So were the parents of course because all I had said for a year and a half was not heard, NOT HEARD AT ALL! So yeah, I learned a big lesson. Don't waste a year and keep trying when you are bashing your head against the wall!
