Parents not listening

[Littledragon]

Do you think I am being too jumpy to early? I mean, it is only the third day tomorrow. Should I give them some time to get comfortable and prove themselves, or should I start mentioning it everytime they do something I don't agree with?

[ladyjbug]

With parents like these, they need to be TOLD, not suggested to. They will totally take advantage. I have troubles with confrontation too, but it really does feel good once you take a deep breath and stand up for yourself. I always picture my own children. Everytime they bring him during your son's nap they are hurting HIM. Disrupting HIS day. You started your daycare so you could be with your son and take care of his needs along with the others, right? Why let these people mess with what your own child needs?

I would just say that you cannot accept drop-offs after 12:30 as it disrupts your day. Any late drop offs will not be accepted into care. Tell them verbally and write it in the book. And then when they come late as they inevitably will, have a sign on the door that says no drop-offs/ knocking/ringing the door bell between 1-3 as it is naptime. If they ring the bell/phone you calmly and politely tell them that you are sorry but you cannot accept children after 12:30 anymore, but they are welcome to drop off at 3:00pm when naptime is over or try again tomorrow. And then close the door. They need consequences. Right now they can tell that you need them. That is a very bad situation to be in. No family is worth the money they bring in if they make your life a living hell. You need to get in the mindset that you are okay with them leaving. Advertise and open earlier than June if you need the money. But only accept a family that is willing to work with you and the schedule you have set up for your daycare.

[Dayhome Mamma]

Do you think I am being too jumpy to early? I mean, it is only the third day tomorrow. Should I give them some time to get comfortable and prove themselves, or should I start mentioning it everytime they do something I don't agree with?

I totally understand that it is only their 3rd day, so its kind of awkward/weird to have a problem already. But I know from experience that the one thing that I cannot and will not tolerate are parents who are not listening to me, who think they know better, who feel that they are my boss and that I am hired strictly to work just for them, who make me feel lesser than, and who show disrespect to me in any shape or form. I'm entering into my second year of this business and honey, you will learn a lot in this next little while. Not sure what to tell you exactly because I know if I were in your shoes, just starting out, I'd want to try and make it work. Give them a chance. But the new me, right now, would bring it up by emailing them directly so that I could clearly state my requirements and concerns and post an ad up on kijiji to be ready to find a new family to replace them if necessary. I would probably put the ad up first. Email them tomorrow if it happened again. And then deal with the situation from there accordingly depending on their response.
Good luck!!! and sorry you have to go through a shitty one so soon!