From phone interview to in person interview

[mimi]

Yes, I was tempted a couple of times to decline interviews based on the impression I had over the phone. Turns out they were the nicest people and signed on. If I see a number I don't recognize on my call display I let it go to voice mail figuring it is a daycare call. I like to hear their message to see in advance if I have space and if the child is the age I need and call back when the kids are napping. I always return daycare request calls even if I am full. I figure this helps our industry look professional and leaves a good impression.

[apples and bananas]

Yes, I was tempted a couple of times to decline interviews based on the impression I had over the phone. Turns out they were the nicest people and signed on. If I see a number I don't recognize on my call display I let it go to voice mail figuring it is a daycare call. I like to hear their message to see in advance if I have space and if the child is the age I need and call back when the kids are napping. I always return daycare request calls even if I am full. I figure this helps our industry look professional and leaves a good impression.

And thank you for doing that mimi. There are too many unprofesional daycares in my area and I'm constantly getting clients who have been burned or heard a story about a bad provider. So frustrating!