Parent expecting you to find replacement

[jec]

Did you reply to her text about not being given enough time? I think that response deserves a well thought out response to let her know that as per your contract it states that you give parents ASAP notice of the daycare closing and you did just that. You need to address that it is up to her to find other care if you the daycare is closed. I try to keep my written communication between daycare families and myself business and keep personal out. If you did reply to her text, I think a follow up memo so there are no further misunderstandings.
I'm guessing that it's probably stress related as maybe she had something big going on a work but - there is NO reason for her to say that and make you feel bad THEN expect you to find a replacement. She forgot to put her sensitivity chip in when getting ready for the day!!
I hope your son is feeling better and don't let her stress you out when you already have your hands full with your little one

[Littledragon]

Did you reply to her text about not being given enough time? I think that response deserves a well thought out response to let her know that as per your contract it states that you give parents ASAP notice of the daycare closing and you did just that. You need to address that it is up to her to find other care if you the daycare is closed. I try to keep my written communication between daycare families and myself business and keep personal out. If you did reply to her text, I think a follow up memo so there are no further misunderstandings.
I'm guessing that it's probably stress related as maybe she had something big going on a work but - there is NO reason for her to say that and make you feel bad THEN expect you to find a replacement. She forgot to put her sensitivity chip in when getting ready for the day!!
I hope your son is feeling better and don't let her stress you out when you already have your hands full with your little one

I replied to her text and said I didn't have anyone i could "transfer" him to. I sent a few texts, one was apologizing, and explaining further why I was closing which I know was probably a bad idea. But I never heard back from her. I then contacted her husband, I said she seemed upset but there was nothing I could do. He said she was upset, but mostly just frustrated because she couldnt find anyone. He was really nice about it.

I send home a "report card" everyone week and in it I included some information regarding future closings. That I try very hard not to close, but sometimes it's unavoidable and I cannot be expected to find a replacement. She said one thing in her text about not having any replacements until October 3rd - I'm not sure if she meant at work or for childcare. I then said that we needed to sit down and discuss what would happen if her child were to get sick - which parent is more likely to be able to take time off work, who should I call. I have an emergency contact sheet, but they never filled in the part where I ask who is the one to contact first. I said that although their work situation is mostly none of my busienss, I need to be aware if they are unable to take time off, who I should/could contact during the daytime for any questions that need immediate responses. And I have yet to hear back. She also always answers my emails when I send out the weekly reports.

I was a little flabberghasted at her reaction. Although, she did wish my son well, it seemed like she was in some sort of panic. It was really weird.

Anyways, hopefully we can sit down and talk about what happened. I just wanted to know what you guys thought about having a parent ask to find a replacement, if that was common practice or if she was just being a b****.

Thanks!