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    Thanks all for ur replies..We are not interested at this point to spend extra amount again to go to the small claims court,are there any free services available???This one is private home daycare.How do I contact city representative??
    Last edited by test; 11-07-2012 at 01:04 PM.

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    Quote Originally Posted by test View Post
    Thanks all for ur replies..We are not interested at this point to spend extra amount again to go to the small claims court,are there any free services available???This one is private home daycare.How do I contact city representative??
    If you are not wanting to go to small claims court than I would at the very least make a report of the businesses poor practices and treatment of clients and failure to return money for services being 'withheld' to the Better Business Bureau ... my understanding is that is FREE and they do not have to be a 'member' to have a file complaint opened on them ... they will 'mediate' the claim between you and the business and if they refuse to come to a compromise or solution the complaint you file gets put PUBLIC on their site and the business will get an F rating for any other client seeking business can 'search' that business and see their BBB rating AND that a unresolved complaint is on record for at least 12 months I believe.

    If more clients using private home childcare who had valid complaints about financial practices or safety of service made use of this venue than perhaps those with shoddy unprofessional practice would be made more accountable because there would be a mediated unbiased 'record' of their complaints made against them! As a consumer I ALWAYS check the BBB before hiring anyone as well as other references and so forth to make an informed decision ~ it is a great resource when properly utilized.

    http://www.bbb.org/canada/

    Either way I would send a registered letter to the business STATING what your plan of action is if you do not have your security deposit refunded to you by X date you will be first filing with the BBB and if that does not resolve the issue THAN you may have no option to take it to Small Claims court (it does not mean you HAVE to do that but if you do file with the BBB than it might open their eyes that you truly mean business and they will get smart and settle cause no judge is going to rule in their favor based on what you've shared).

    If you want to report it to the Ministry of Education you can ~ but they do no really do much about private home childcare's unless the person is 'over ratio' and operating illegally as a result.... here is the link to how to resolve problems with a childcare program at least for Ontario.
    http://www.edu.gov.on.ca/childcare/concerns.html
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