ok thanks appreciate it!

but is there like a site where we can comment or review or give a feedback to a private dayhome? Just so other families won't experience this anymore.

Or is there any government agencies where we can say these issues we experience in a private dayhome?

Yes this a big lesson for us. For sure we are really going to be careful next time and not to trust any verbal aggreements and always stick on what is written on the paper contract. At the end of the day it will sure bite your ass.