Parent Dropping Off Right At Bus Run Time

[Daycare Momma]

I don't think you are being too picky. You have given a legitimate reason for why you need drop off to be within certain time periods. They are ignoring your stated expectations.

Do you know why they are doing this? Is it because they just don't care and feel you work for them. Or, is it that they need to drop off at that time and are just not managing to pull their act together to be early? How are they about other things (being on time, payments and such). Are they generally respectful and great clients? If so then I would try and work something out.

If they are disrespectful in other ways then put it in writing, have them sign and note that their refusal to follow these signed expectations will result in termination. I would expect if you do this they may walk...so be ready for that.

She's always on time with payments and has always been respectful. This actually really surprised me. I suspect she's just having trouble getting out the door sooner but we're talking 10/15 minutes sooner is all she needs.

Thanks for the feedback.

[Lee-Bee]

She's always on time with payments and has always been respectful. This actually really surprised me. I suspect she's just having trouble getting out the door sooner but we're talking 10/15 minutes sooner is all she needs.

Thanks for the feedback.

So, it sounds like they really just struggle with leaving that little bit early. 10-15min doesn't sound like much but when you consider all that a family needs to accomplish early in the morning it is understandable. Since they are respectful and a good family then maybe see how you can accommodate while they try and get things together on their end.

Is the child fully dressed when they come (in snow suit)? If so, try having mom drop the child with you (where ever you are in the bus process) and mom brings the bag in to the house (or hangs it on your door knob). If the child isn't fully ready them mom will need to do that before coming as you can't stop mid-process to dress another child.

I would communicate with mom as to how you will do your best to help her, but that ultimately you need her to try and shift their drop off as well for the benefit of all. If they are a good family I wouldn't want to ruin a good relationship over a few minutes of time (within your regular open hours). You never know what the next family could be like should this family choose to find a daycare that allows them to come as they please!!!